Planning and Evaluation of Patient Support Corps Internships in Population Health
In the Fall 2020 and Spring 2021 semesters, I was one of the 20 student interns of the Patient Support Corps program who served as Healthcare Navigators for a COVID-19 Hotline at the UCSF Office of Population Health and Accountable Care (OPHAC). This summer, I will continue working with clinical programs at OPHAC to identify areas where undergraduate students could help with case-finding and coaching patients with chronic health conditions. Part of my work would entail establishing relationships/pipelines for the recruitment and training of students from underrepresented backgrounds. This involves conducting an environmental scan of pre-health programs featuring students from underrepresented minorities, and developing a recruitment design to increase their involvement in our program. Throughout this research project, I would also help lay the foundation for outlining different OPHAC roles and developing task descriptions. I will document my contributions as well as any training materials which will serve as the basis for the Patient Support Corps’ Fall 2021 URAP learning contracts.